Terms of Use
This English version is a reference translation. If there is any difference between the Japanese and English versions, the Japanese version prevails.
These Terms of Use (the "Terms") set out the conditions for staying at "HIMITSU KICHI MINPAKU" (the "Property"), operated by inclutia Inc. (株式会社inclutia) ("we" or "us"), and for using the reservation, My Page, coupon and point services on our website (the "Website"; together, the "Services"). Please read them before booking or using the Services.
Article 1 (Scope)
These Terms apply to all matters between you and us concerning stays at the Property and use of the Services.
Matters not covered by these Terms are governed by law and generally accepted practice.
Notices and house rules posted on the Website or at the Property form part of these Terms.
Article 2 (About the Property)
The Property is a private residence operated under a notification made under Japan's Private Lodging Business Act (address: 322-22 Funagata, Tateyama, Chiba, Japan; the notification number will be posted once issued). Management of the lodging business is entrusted to a registered lodging management company (to be posted once decided).
The Property is rented to one group per day. The maximum is 10 guests, including infants.
Article 3 (Reservations and formation of the contract)
Reservations are made by the lead guest through the reservation form on the Website or by another method we specify.
The accommodation contract is formed when we notify you by email or otherwise that we accept your request. If a booking is confirmed instantly on the Website, the contract is formed when the booking-complete screen is shown.
The lead guest must inform all accompanying guests of these Terms, and all guests must follow them.
We cannot accept stays by guests under 18 only, or requests made by a lead guest under 18.
Article 4 (Room charges)
Room charges follow the price list on the Website (tax included, room only). The charge is a fixed price per night for the whole house, set for each night by its rate type (weekday, weekend or peak). Within the maximum number of guests, the price does not depend on the number of guests.
The weekend rate applies to any night followed by a Saturday, Sunday or national holiday. Peak periods are as shown in the price list on the Website.
Infants count toward the maximum number of guests.
The BBQ grill is free to borrow (charcoal included; please bring your own food and drinks).
The craft beer plan costs ¥7,000 per bottle for the beer server (about 7 glasses), up to one bottle per night (members under Article 18 receive one bottle per night free). Please pour the beer yourself from the server. Beer is not served to anyone under 20.
If the number of guests changes after booking, please tell us in advance. We accept changes within the maximum number of guests.
Article 5 (Payment)
Please pay the room charge through the payment link we email you when your booking is confirmed, at least 7 days before check-in. Details are given in the Notation based on the Specified Commercial Transactions Act.
If you cancel after paying, we refund the amount minus the cancellation fee in Article 6. If payment is not made by the due date, we may cancel the booking under Article 7.
For credit card payments, card information is handled by the payment processor; we do not keep card numbers.
Article 6 (Cancellation by the guest)
If you need to cancel, please contact us as early as possible. Cancellation fees are as follows (percentage of the room charge).
| Weekday nights | Free up to the same day |
|---|---|
| Weekend and peak nights | Free up to 2 days before / 50% the day before / 100% on the day |
| No-show without contacting us | 100% |
"The day before" and "the day" are counted from the check-in date.
For multi-night stays, each night is charged at its own rate type (after deducting the multi-night discount from the 2nd and later nights).
No cancellation fee applies to options such as the BBQ grill or the craft beer plan (including reducing the number of bottles).
Shortening a stay is treated as cancelling the nights removed.
No cancellation fee applies if public transport to the Property is suspended because of a typhoon or similar event, or if a weather warning is issued for Tateyama City.
Article 7 (Cancellation by us)
We may cancel the accommodation contract in any of the following cases:
- The request contains false information, or you do not cooperate with identity verification or the guest register under Article 10
- More guests than the maximum try to stay
- Conduct that violates laws or public order, or that seriously disturbs others or neighbors, or the risk of such conduct
- Violation of Article 25 (Exclusion of antisocial forces)
- The stay cannot be provided because of natural disasters, facility failures or other unavoidable reasons
- Payment is not made by the due date
If we cancel for our own reasons (including disasters and facility failures above), we refund all amounts paid. If we cancel for reasons attributable to you, cancellation fees apply as in Article 6.
Article 8 (Check-in and check-out)
Check-in is from 3:00 pm. Check-out is by 10:00 am.
If you may stay past check-out time, please ask us in advance. We can accommodate requests on days with no following booking.
Article 9 (House rules)
Please follow these rules during your stay. If they are not followed, we may ask you to leave during your stay (no refund in that case).
- Please be considerate of the neighbors. From 9:00 pm to 7:00 am, please avoid loud voices and music outdoors and keep quiet indoors as well
- Smoking is not allowed anywhere in the building or on the premises
- Use fire only in the places and ways we specify, such as the BBQ. No fireworks, please
- Please sort your garbage as instructed in the house
- Do not bring anyone other than the booked guests into the building or onto the premises
- Pets are not allowed
- Parking is limited to 3 cars in the designated area
Article 10 (Identity verification and guest register)
Under the Private Lodging Business Act, we are required to keep a guest register. At check-in, please write the name, address and occupation of every guest.
Guests of foreign nationality without an address in Japan must provide their nationality and passport number and show their passport. We keep a copy of the passport.
Identity is verified in person or by video or another method we specify.
Article 11 (Children's safety and parents' responsibility)
The Property has play areas and features built from children's ideas ("Play Equipment"). They are designed and inspected with safety standards in mind, but injuries can happen depending on how they are used.
Parents or guardians must always watch children using the Play Equipment. Please follow the age limits, instructions and warnings posted for each item.
If you find any damage or problem with the Play Equipment, stop using it and tell us immediately.
Activities in the sea, rivers, roads and other areas around the Property are the responsibility of parents and guardians.
Article 12 (Damages)
If you soil, damage or lose the building, facilities or fixtures intentionally or negligently, you must compensate us for the damage.
If you suffer damage for reasons attributable to us, we will compensate you. Except in cases of our intent or gross negligence, compensation is limited to damage that would normally occur (this limit does not apply to damage to life or body).
Article 13 (Belongings and lost items)
Please look after your own belongings.
Lost items are kept for 3 months and then disposed of. Shipping costs for returning items are paid by you. Food and drinks are disposed of on the same day.
Article 14 (Accounts)
My Page is accessed through a login link sent to your email address. There is no password.
One account per person. Please use an email address that you manage yourself.
We are not responsible for damage caused by a third party using your login link or email address, unless we are at fault.
To close your account, please contact us. Coupon balances expire when you close your account. If you have a member point balance, we will tell you before closing it.
Article 15 (Founder coupons)
Coupons are given free of charge by us, as a token of thanks, to people who supported the founding of the Property ("Founders") (¥50,000 per person).
Coupons can be used toward whole-house stays at the Property.
Up to ¥10,000 can be used per booking, in units of ¥1,000.
Coupons are valid for 1 year from the date given, for stays with check-in on or before the expiry date. Balances expire after that date.
Coupons cannot be exchanged for cash or refunded, and cannot be sold or transferred for value.
Article 16 (Giving coupons)
Founders can give coupons to friends through links created on My Page (in units of ¥1,000, up to ¥10,000 per link).
A link is valid for 30 days from creation (not beyond the coupon's own expiry). If unused by then, the amount returns to the giver's balance.
The recipient can use the link for one booking without creating an account. Recipients cannot pass coupons on to others.
Anyone who knows the link can use it, so please keep it private.
Article 17 (Coupons on cancellation)
If a booking that used a coupon is cancelled, the coupon is returned: to your balance if you used your own balance, or, if a gift link was used, the person who used the link can use the same link again. In both cases, only until the coupon's own expiry date.
Cancellation fees are calculated under Article 6 on the room charge before the coupon is deducted.
We may invalidate coupons obtained or used improperly.
Article 18 (Secret Base Gold Membership)
The Secret Base Gold Membership ("Membership"; members are "Members") is a paid membership for people who pay the annual fee. The annual fee is ¥50,000.
The membership period is 1 year from the date of joining. It renews automatically every year, and the next year's fee is charged to your registered credit card on the renewal date.
Members can cancel (stop automatic renewal) at any time, from "Stop automatic renewal" on My Page or by email. If you cancel by the day before the renewal date, the next annual fee is not charged. Benefits remain available until the end of the current membership period.
The number of Members is limited, and we cannot accept new Members while the limit is reached.
The annual fee is paid by the method shown on the Website. Membership starts when we confirm payment.
Article 19 (Member points)
Each time the annual fee is paid, we grant member points equal to the fee (50,000 points).
One point equals ¥1 and can be used, in units of 1 point, toward whole-house stays at the Property (including options). When used with a coupon, points can be used up to the amount remaining after the coupon.
Member points do not expire. They can be used until the balance runs out, even after the membership period ends.
If a booking that used member points is cancelled, the points are returned. Cancellation fees are calculated under Article 6 on the room charge before coupons and points are deducted.
Member points can only be used by the Member. They cannot be transferred or exchanged for cash.
Annual fees and member points are not refunded except as set out in Article 21 or as required by law.
Article 20 (Member benefits)
Members can book 1 month(s) earlier than general guests ("early booking"). General bookings open on the 1st of each month for dates up to 2 months ahead; Members can book a further 1 month(s) ahead.
Members can hold one early booking (a booking that includes dates not yet open to general guests) at a time; a multi-night stay counts as one. The next early booking becomes possible when general booking opens for those dates or when the booking is cancelled.
For bookings made during the membership period, the craft beer plan is free for up to one bottle per night.
Benefits apply only if the membership is valid at the time of booking.
Article 21 (Joining before opening, and refunds)
If you joined before the Property opened and the Property has not opened by your booked stay date, we return the member points used for that booking. On request, we also refund the annual fee in full and cancel the corresponding member points.
If the Property has not opened by June 30, 2027, we refund the annual fee in full to any Member who requests it.
If we close the Property, we refund remaining member point balances as required by law.
Article 22 (Thank-you points)
Thank-you points are given free of charge by us as a thank-you to children who join on-site work to build the Property. When a parent or guardian registers at the reception on a work day, we add 2,000 points per child per session to the parent's account.
Thank-you points are a thank-you for taking part, not payment (wages or fees) for work. They do not vary with working time or tasks.
One point equals ¥1 and can be used, in units of 1 point, toward whole-house stays at the Property (including options). When used together with member points, thank-you points are used first.
Thank-you points expire 3 years after the last date points were added. Balances expire after that.
Thank-you points cannot be exchanged for cash, refunded or transferred. If a booking that used thank-you points is cancelled, the points are returned.
We may cancel thank-you points given through mistaken or improper registration.
Article 23 (Business members)
Business members are officers, employees and similar persons of a corporation or organization that has an annual usage contract with us (the "Corporate Contract"; the corporation or organization being the "Contracting Company") who register through the dedicated registration link provided by the Contracting Company.
Points equal to the amount prepaid by the Contracting Company ("company points") are credited to the Contracting Company. Business members may use company points, at ¥1 per point, toward stays (including options) that check in during the term of the Corporate Contract. If the Contracting Company sets a per-person limit, points can be used within that limit.
When using company points, you choose a purpose (employee benefits, or business trips and training). The date, stay dates, amount, purpose and name for bookings that use company points are reported to the Contracting Company as a usage statement.
For stays that check in during the contract term, weekday-night room charges are discounted at the rate set in the Corporate Contract (corporate rate). You may also book earlier than general bookings open (early booking; the number of early bookings that can be held at the same time follows the Corporate Contract).
Company points cannot be exchanged for cash or transferred to anyone outside the Contracting Company. If a booking that used company points is cancelled, the points are returned to the Contracting Company. Cancellation fees follow Article 6.
If you leave the Contracting Company, or if the Contracting Company requests it, you lose business member status and can no longer use company points or the corporate rate. You can still book and pay yourself.
Carry-over of company points at renewal and the handling of balances when the contract ends follow the Corporate Contract.
Article 24 (Prohibited acts)
When using the Services, the following are prohibited:
- Booking or registering under another person's identity
- Selling or otherwise transferring coupons, member points or company points for value, or offering to do so
- Interfering with the operation of the Website or accessing it without authorization
- Acts that violate laws or public order
Article 25 (Exclusion of antisocial forces)
You represent and warrant that you are not, and will not become, a member of an organized crime group or any other antisocial force. If this is breached, we may cancel the accommodation contract and suspend use of the Services without notice.
Article 26 (Changes to and termination of the Services)
We may change or end the Services after giving notice on the Website. If we stop providing coupons, we will give reasonable notice so that balances can be used.
Article 27 (Changes to these Terms)
We may change these Terms under the provisions of the Civil Code on changes to standard terms. We will announce the changes and their effective date on the Website before that date.
For accommodation contracts formed before a change takes effect, conditions such as cancellation fees follow the Terms in force when the contract was formed.
Article 28 (Governing law and jurisdiction)
These Terms are governed by the laws of Japan.
The Chiba District Court has exclusive jurisdiction in the first instance over any dispute concerning these Terms, the Property or the Services.
Effective date: October 23, 2026
Last revised: November 5, 2026
inclutia Inc.
